Please do not buy candy from Munchies Sweets and Treats

Bottom line up-front: I ordered a bunch of candy from Munchies Sweets and Treats, only received half, and they’ve ignored my requests for the rest of the candy I paid for.

Candy BarsThis past Halloween, I wanted to buy a bunch of full-size candy bars for the trick-or-treaters. It’s always fun to see their eyes bug out when I offer them a pail full of big candy bars. And I figured I could buy them in bulk.

After an hour of Googling, I found Munchies Sweets and Treats <munchiessweetsandtreats.com>. They had low prices and a large selection. Perfect! I ordered my bars, plus about a dozen unusual candies I can’t get in my area. The total came to a little over a hundred dollars. I gulped, and clicked “submit” on my order.

A week later, a large box arrived. I hauled it into the kitchen, split it open, and found most of the full-size candy bars, but none of the unusual candies. Inside was a packing slip, with all the candies I’d ordered listed.

I though, Well, maybe they’re shipping in two boxes. I waited a couple of days. No second box arrived.

:sigh: Okay, well, their materials listed a phone number. This was undoubtedly a mistake; I’d just call them and get the rest of my order. I dialed their number, and the call went straight to their voiccemail.

Which was full.

Now that’s an ominous sign.

I returned to their website. They had no live chat, but they did have a contact form. I filled that out, explaining that half my candy was missing from my order.

Need I say more?

 

3 responses to “Please do not buy candy from Munchies Sweets and Treats”

  1. Thorsten Zoerner

    Just in case you are looking for some sweets online. You might have a look on http://global-chocolates.com . Has no live chat either – but the person behind the contact form is me. However, what you describe from this shop sounds for me like the reason why we decided 2 months ago to move all logistics to Amazon. Esp. if you are not big, it simply sucks up to much resources. Believe me, selling sweets online is a quick business where you have to keep care of the customers on many angels.

    1. BrentNewhall

      Thanks very much for the feedback! I’ll keep you in mind.

  2. Drhazeem

    I placed an order around Halloween two weeks in advance this last Halloween. I was having a halloween party. I am located in portland MS&T is located in california. I have placed many orders to California. Many times they arive in one or two days, three days tops. I never got the order, I called, emailed, never got a response. Had to open a case with paypal. Today they actually had the NERVE to send me an email advertisement! This company sucks! They should be shut down!

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